I Can't Sleep Podcast Episode 384: Quality Management Systems
Quality Management Systems
If your idea of a relaxing bedtime story involves process audits and ISO compliance, you’re in luck. Tonight’s episode meanders through the riveting world of quality management systems—because nothing lulls you to sleep quite like risk-based thinking, internal controls, and continuous improvement cycles. Ideal for insomnia relief or anyone who finds comfort in bureaucracy.
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This content is derived from the Wikipedia article on Quality management systems, available under the Creative Commons Attribution-ShareAlike (CC BY-SA) license. Read the full article: Wikipedia – Quality management systems.
“A quality management system, or QMS, is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization’s purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle.”
